Terms & Conditions

  1. General

    Your use of Zenabis.com is subject to the following terms and conditions, which may be amended at any time (the “Terms”). If you do not agree to these Terms, please do not use Zenabis.com. In order to purchase any product offered for sale through Zenabis.com (the “Products”), you must register for an account (an “Account”) and agree to these Terms.

  2. Eligibility

    Zenabis.com and its Products are intended for use only by adult residents of Canada. If you do not meet these requirements, do not use the website. Minors are not allowed to register for an account or otherwise use Zenabis.com. Zenabis reserves the right to confirm compliance, registration, or service to any person or entity.

  3. No Health Claims

    Information on Zenabis.com is provided for general informational purposes only and does not constitute a representation as to the efficacy of any of the Products. It is not intended to provide, or to be a substitute for, professional medical advice. Please seek the advice of a physician or other qualified health care practitioner for any questions you may have about any health conditions or symptoms, including the suitability or effectiveness of any particular course of treatment or product. Please call your physician or 911 if you have a medical emergency.

    You agree and understand that Zenabis is not responsible for any personal injury or punitive damages (direct or indirect) arising in connection with the selection, purchase, or consumption of any information or products acquired from Zenabis.com.

  4. Return Policy

    Zenabis stands behind the quality of its Products. If you are unsatisfied with the product and have reason to suspect it is defective, please contact us at to address your concerns. All sales are final. No return of any products will be accepted and no exchanges will be available.

  5. Shipping Policy

    Zenabis ships by secure courier in odourless packaging as required under the ACMPR. Please note that we cannot ship outside of Canada. If you have any questions regarding our shipping policy, please contact us at 1-855-ZENABIS or .

  6. Order Limits

    ACMPR regulations set the following restrictions on ordering:

    • You can order a maximum of 150 grams at a time.
    • You can not order more than 30 times your daily prescribed dosage in any 30 day period.

    For example:

    If your daily dosage is 3 grams/day, you can order up to 90 grams every 30 days.

    If your daily dosage is 10 grams/day, you can order up to 300 grams every 30 days, but this must be shipped in at least 2 separate orders.

    The 30 day period is calculated using the estimated delivery dates of your orders.

  7. Privacy Policy

    What information do we collect?

    We collect information from you when you register on Zenabis.com.

    When registering, you may be asked to enter personal information such as your name, email address, mailing address, phone number, etc. You may, however, visit our site anonymously as well.

    How do we protect your information?

    We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider's database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

    Do we use cookies?

    Yes. A cookie is a small file that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information

    Do we disclose any information to outside parties?

    We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

    Changes to our Privacy Policy:

    If we decide to change our privacy policy, we will post those changes on this page.

    This policy was last modified on 06/01/2018

    Marketing Communications:

    If you opt-in to receive marketing communications from us, we will keep you up to date on our products and services. You may withdraw your consent to receiving marketing communications from us at any time by contacting us at .

    Contacting Us:

    If you have any questions regarding this privacy policy, or our Terms, you may contact us at .